Accessibility information
Access for customers who have mobility impairments
- ramp or step access from the car park
- ladder, hoist or step access into the pool
- level access to the pool changing and fitness studio
- low-level reception counter
- automatic entrance doors
- chairs in reception
- staff will assist where required with access gates
- blue badge parking bays
- accessible changing room
We ask customers to remove their shoes before entering the changing village. If this affects your balance and stability, please leave them on or ask staff for shoe covers.
Access for customers with hearing impairments
There is a hearing loop at reception.
Access for customers who have visual impairments
- information is available in different formats on request
- braille on significant signs
- staff will guide you to the changing areas/poolside if requested
Access for customers with learning/cognitive impairments
- standardised signage across all the centres making navigation easier
- neutral floor coverings
- Dementia friendly signage